“Are your clinicians drowning under paperwork?”

COURSE DETAILS

Clinical Document Processing

The management of medical correspondence in primary care has been identified by NHSE as one of the ten High Impact Actions that can improve efficiency General Practice, with funding allocated to CCGs to ensure that all practices have access to this training.

With our proven, safe and effective course, provided alongside our unique CQC standard policies, protocols and procedures you will be able to reduce the amount of clinical correspondence requiring GP attention by up to 80% - releasing up to 45 mins consultation time per GP per day.

Key Learning Objectives

Understand the drivers behind this NHSE initiative and its positive impacts in your practice
Explore document categories and the decision process
Build an understanding of the workflow and quality assurance processes and protocols
Gain confidence and expertise by using the process in a safe environment
Establish an practice implementation plan with follow up and support

This course and high quality follow up support by Orr Medical Training will enable your practice to safely and efficiently reduce the amount of unnecessary correspondence needing GP attention whilst providing your clerical team with valuable new skills focussed on improving 'the patient experience'.

2 Half Day Modules - Maximum 12 Delegates

Course Content Outline

Module One
Overview of the case for implementation
Document categories & the decision process
The processing flowchart in action
Creating your Workflow Process Document (WPD)
Required actions
Group working examples
In practice action plan
Module Two
Open forum review and feedback
Group scenarios
The quality assurance process
Protocols in practice
Group review and next steps

Our courses come with full follow up support by phone and email for all attendees for up to 12 months after the session.

To find out more about this course, CCG funding opportunities or to reserve a place please contact us:

Send Mail

07012 399097

“Really clear and easy process to follow - the training was excellent as were the trainers”