Care Navigation (Active Signposting) Training

Learning Objectives:

• Gain a basic understanding of the principle of Active Signposting, recognising its value and importance
• Appreciate how Active Signposting improves the patient journey
• Understand how Active Signposting can help Practices manage work load more effectively and efficiently
• Understand what this is, how it works and why it is important in terms of Practice resilience
• Be aware of the potential positive impact of Active Signposting for the Practice, staff and patients
• Understand the importance of directing patients effectively to enable the efficient use of services
• Be aware of the core competencies required